AI Capabilities
Build AI Agents
Build AI agents around specific business workflows, including knowledge base Q&A, document and report processing, customer service and ticket routing, as well as approval and data entry processes. The delivery goal is a tool that the business team can use daily—not just a generic chat interface.
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How we do it
- 01
Select a high-frequency closed loop
Start with a daily, well-defined process to build a verifiable closed loop.
- 02
Organize Knowledge and Data
Organize policies, manuals, and historical records into searchable content while defining clear access boundaries.
- 03
Design Human-Machine Collaboration
Clearly define which steps are automated and which require manual confirmation, ensuring all critical actions are logged and auditable.
- 04
Launch, Evaluate, Iterate
Build a small-scale evaluation set to track answer accuracy and human intervention rates, with monthly iterations.
Deliverables
- Scenario Design and Flowcharts
- Knowledge Base and Retrieval Configuration
- Agent Workflow and Human Confirmation Node
- Evaluation Dataset and Operations Dashboard Guide
Use Cases
Frequently Asked Questions
Controlled via three measures: responses must cite source material; questions outside scope are directly declined; and any actions involving amounts or external transmission require manual confirmation. Pre-launch evaluation will use the enterprise's own question set.
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Additional Service Capabilities
FDE On-site Delivery
Engineers arrive at the business site, clearly define the problem first, then decide on the appropriate technology.
AI CapabilitiesConsulting & Training
Get the direction right before investing in a system.
AI CapabilitiesLocal deployment
Data stays on your private network; models run in your own data center.
CapacityMini Program Development
Bring services to your customers' phones for instant access.
Contact Shunwo Network
Wondering if building an agent is right for you?
Clearly describe your current business status and key bottlenecks. We'll assess whether this service is worth pursuing and identify the most stable starting point.
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